• Joan Gibbens


Updated: Sep 24, 2020

The Courtyards LLC

Adult Care Facility

5285 South Park Avenue Phone: 716-649-9111

Hamburg NY 14075 Fax: 716-649-3553

Visitation Plan for The Courtyards LLC

Visitors will be required to make an appointment via telephone or email. The email address is or call the facility number listed above. We offer visits Monday – Saturday 10am - 3pm. At the time of request for a visit you will be asked the following questions.

1) First and Last name of visitor(s)

2) Current Address

3) Day and time of visit

4) Day time and Evening telephone number

5) Email address if available

6) Have you traveled to any of the restricted states or by air

The completed form will be kept for the actual day of visit; at that time the activity staff will take your temperature and note that you have cleared a temperature check and review the above information that was previously asked. These forms will be kept on file in case the need for contact tracing arises.

Face covering are required, one will be provided if you arrive without one. The visit will be 20 minutes in length and they are scheduled 30 minutes apart to allow staff the time to properly sanitize the visiting area. It is very important that you arrive on time. The resident must remain on the porch; visitors will remain under the provided tent area to the right of the porch. There is approximately 8 feet between the areas. There are fact sheets posted in the visiting area. This fact sheet includes social distancing and hand sanitation guidance and the need to follow the regulations in place. It also includes that if you do not follow the guidelines you will be asked to leave the property or allowed to schedule any future appointments. You may bring gifts/items for your loved one. The activity staff will take the item(s) from you and bring them to the resident. The visits will be monitored by the activity staff.

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5285 South Park Ave
Hamburg, Erie County 14075

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